01 / OrganizeCAPABILITY
Content models
Give a growing collection a dependable shape.
The same content appears in several places, but its labels, fields, and ownership do not agree.
Open the specificationFour ways to improve
the encounter.
Choose by the difficulty you are trying to resolve. Each entry describes the scope, likely working material, and the questions that belong in a brief.
02 / DiscoverCAPABILITY
Browse & find
Help a visitor choose a promising route.
Visitors can see the content, but they do not know where to begin or which category fits their question.
Open the specification03 / RehearseCAPABILITY
Interface prototypes
Make a proposed interaction available to examine.
A discussion depends on imagined screens, and people are interpreting the same description differently.
Open the specification04 / IncludeCAPABILITY
Inclusive interfaces
Widen the ways a person can use the interface.
An interface works in one preferred setting, but breaks down with a keyboard, a smaller screen, or different reading needs.
Open the specificationCHOOSING A STARTING SCOPE
The entries can meet
at the same interface.
A browse page may expose a missing content field. A prototype may reveal that an editorial label needs to change. An accessibility review may show that the reading order and the visual order do not agree.
The index separates the concerns so that a brief can be specific. It does not imply that they must be commissioned in isolation. A useful scope names the primary difficulty, the material available, and the decisions that need to be made.
If the starting point is uncertain, an initial inquiry can describe the existing content and the experience you want a visitor to have. The correspondence page explains what is helpful to include.
Send the context