READING 01 / WAYFINDING
A route is a promise.
A destination label should help a visitor predict what comes next. The work is not to expose the organization’s internal structure, but to give its audience a usable entrance.
Open the complete guideNotes on how
content is encountered.
A collection of practical reading for people planning or reviewing a content-led interface. Each guide follows a different part of the visitor’s experience.
READING 02 / INTERFACE STATES
When the content is not ready.
A complete content experience includes the moments before an item appears, when a result is empty, and when a request cannot be completed. Those moments need their own design.
Open the complete guideREADING 03 / READING & PRESENTATION
Make the reading order visible.
A page can contain all the right words and still make them difficult to use. Hierarchy is the relationship between the material, its visual emphasis, and the order in which it can be encountered.
Open the complete guideREAD BY THE QUESTION IN FRONT OF YOU
Before a visitor arrives.
While they wait.
As they read.
The first guide examines the decision to enter a section. The second looks at the interface when the expected content has not appeared. The third considers how the material is arranged once it is available.
They can be read in sequence or used independently during a review. Their examples are authored illustrations, not reports of customer engagements or evidence of measured outcomes.
Each guide links to a relevant capability specification and selected primary-source accessibility material. The guides are editorial resources, not formal assessments of a particular website.